物流政策
Shipping Policy
Last Updated: June 2026
Thank you for shopping with iWonders.
We are committed to delivering your order safely and efficiently. Please review the following shipping information before placing your order.
Order Processing
Orders are typically processed within 1–5 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times vary depending on your location.
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and selected shipping method.
From time to time, iWonders may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated.
Incorrect Address
Please ensure that your shipping address is accurate before completing your purchase.
iWonders is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
While we work with reliable shipping partners, delivery delays may occasionally occur due to customs inspections, weather conditions, transportation disruptions, or other circumstances beyond our control.
If your package has not arrived within the expected delivery period, please contact our customer support team and we will assist you in investigating the shipment.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide clear photographs of the package and product.
We will review the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact Us page or customer service email.